[Resolved] Healthkart — delay in order delivery due to external factors

[Resolved] Healthkart — delay in order delivery due to external factors

P Pradiep1

I have ordered muscle blaze super gainer xxl on 21st april and payed it online as cod options are not available. Its showing delay in delivery due to external factors. I called customer care but nobody is giving actual information regarding tracking or live status of my order. Order details are mentioned below. Muscle blaze super gainer xxl, 11lb, chocolate Order id: hka[protected] Was this information helpful? No (0) Yes (1)
Aug 11, 2021 Complaint marked as Resolved HealthKart customer support has been notified about the posted complaint. Verified Support May 04, 2020 HealthKart Customer Care's response Hi Pradeep, Greetings from Healthkart. We regret the inconvenience caused. As per Our records, we are encountering delivery delay due to some operational issues at the courier end. We have highlighted the same to the concerned team and arranging to deliver the same at the earliest. Your order will be delivered within 2-3 working days. We request your cooperation in the interim. For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM). Assuring you of our best service always. Thank You Stay healthy Team Healthkart! Verified Support May 04, 2020 HealthKart Customer Care's response Hi Pradeep, Greetings from Healthkart. We request you to please ignore the previous communicated. We regret the inconvenience caused. As per the telephonic conversation with our representative we have forwarded the request to cancel the shipment. We would request you to please allow us 2-3 working days. We request your cooperation in the interim. For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM). Assuring you of our best service always. Thank You Stay healthy Team Healthkart! Verified Support May 05, 2020 HealthKart Customer Care's response Hi Pradeep, Greetings from Healthkart. We have initiated the refund of Rs.2, 749.0 back to the source on May-05-2020. We wish to inform you that once initiated, it takes 7-10 business days for the amount to reflect in your account. We request you to liaise with your service provider source to check the credit status. For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM). Assuring you of our best service always. Thank You Stay healthy Team Healthkart!
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