Healthkart — Delayed order delivery and order cancellation and refund

I have ordered Nakpro whey protein on 24th August and it was expected to deliver on 1st September. But I have not received it yet. I wish to cancel the order and get my money refund as soon as possible.
My order ID is HKA[protected].
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Dear Rajat,

We regret the inconvenience caused.

We would request you to share an elaborated concern at [protected]@healthkart.com along with an Order Id, for the team to look into the matter.

Yours sincerly,
Team Healthkart.
Rajat Matta's [Complaint's author] reply, Sep 7, 2022
I have already done that with ticket number 6623742224 but no step has been taken yet to resolve the problem. Only response I am getting is it will be corrected in 48 hours
Dear Rajat,

Our records indicate that the refund of Rs.1444.0 has been intiated against the returned order #HKA[protected] on Sep 7, 2022 and once initiated, it takes 7-10 business days for the amount to reflect in your account.

We request you to liaise with your service provider source to check the credit status.

We further wish to inform you that, we have notified the same on the same mail trail and would request you to please refer to the same for further updates.

Yours sincerly,
Team Healthkart.

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