[Resolved] Healthkart — delivered damaged product and denying for return | |||
I have ordered muscleblaze whey gold isolate from healthkart on 10 aug delivered to me on 16 aug it was delivered in damage condition i have wrote to customer healthkart customer executive call me and ask me to send images i have send images yesterday but till now no response when i tried to call they are not recieving they put my number in black list As per their return policy the if the product is damaged they will return but they are dening their own policy My order number is Hka[protected] Please see it to the matter otherwise i have to go to higher officials Hope u will solve the issue and accept my return request and refund my money Was this information helpful? | |||
Sep 27, 2018 Complaint marked as Resolved HealthKart customer support has been notified about the posted complaint. Verified Support Aug 27, 2018 HealthKart Customer Care's response Hi Abdul, We sincerely apologies for the inconvenience caused. This is certainly not the kind of experience we'd like you to have. As per telephonic conversation with one of our executives' we have arranged reverse pickup for the delivered product, request you to please check your registered email for more details. For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM). Thank You Stay Healthy Team Healthkart | |||
2 Comments | |||
Comments
8 days from the date of return till no no response from. Ur side
Very poor service
Very poor service
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My name is ashish katte. I have ordered my whey protein at 14 aug 2018.
Product estimated delivery is at 21 aug .
When track my id status then it shows shipment missrouted .
What should i do now .
My order no is HKM[protected].
Plz reply me fast i am waiting for your reply.
Thanks & regards,
Ashish katte.