[Resolved] Healthkart — Did not received the product

[Resolved] Healthkart — Did not received the product

Z zavedhq

I have ordered a Whey Protein of Muscleblaze (8.8 lbs) from halthkart.com, it was about to reach me on 15/10/2020. Today is 19/10/2020 and I didn't get any update of my product. Moreover, I also received a SMS on 16/10/2020 asking me to keep the money ready (as it was on COD) and my product is out for delivery. But, till toady i didn't received the product. I called the customer care[protected] on 15/10/2020 as well as 16/10/2020 and 17/10/202, l and they assured me that I will get my product within 24 to 48 hours. But, its been more than 72 hours and still I didn't get my product. My register number in Healthkart is [protected], please look into my matter so that i get the product as soon as possible. Was this information helpful? No (0) Yes (0)
Aug 8, 2021 Complaint marked as Resolved HealthKart customer support has been notified about the posted complaint. Verified Support Oct 19, 2020 HealthKart Customer Care's response Dear Zaved, Greetings from Healthkart. We regret the inconvenience caused to you. As per Our records we are encountering delivery delay due to some operational issues at courier end. We have highlighted the same to the concerned team and arranging to deliver the same at the earliest. Your order will be delivered within 48 working hrs. We request your cooperation in the interim. For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM). Assuring you of our best service always. Thank You Stay healthy Team Healthkart!
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