[Resolved] Healthkart — I didn't got cashback

[Resolved] Healthkart — I didn't got cashback

S s_k_h_patil Apr 1, 2022 Apr 3, 2022 This thread was updated on Apr 3, 2022

I ordered NakPro Nutrition's Whey Protein Perform pack of 2 (2KG) total cost RS.2649 & their is a offer that if paid through SIMPL pay in 3, you will get 10% cashback, cashback will reflect in your account in 24 hours & its 60+ hours while I'm posting this complaint that I can't received my refund yet. I mailed both companies, but SIMPL said that, "As specified by HealthKart, all the issues regarding the transactions are to be directed to them. Since the cancellations, refunds, and changing of the status of the transactions can only be done by the merchant. We request you to kindly write to HealthKart so they can assist you further." & When I mailed to HealthKart they said, "We request you to please get in touch with the simpl for the better assistance, as CASHBACK offer is from simpl" +2 photos Was this information helpful? No (0) Yes (0)
May 4, 2022 Complaint marked as Resolved HealthKart customer support has been notified about the posted complaint. Verified Support Apr 02, 2022 HealthKart Customer Care's response Dear Somesh, We regret the inconvenience caused. As per the update from the respective team, they`ve highlighted the matter to the concerned team & shall get back to you once they hear back from them. Also, the same has been notified on the follow up mail trail thus, we request you to refer to the same. Yours Sincerely Team Healthkart! Verified Support Apr 03, 2022 HealthKart Customer Care's response Dear Somesh, As per our records, our representative tried to contact you but unable to establish contact. However, they`ve replied to your concern & request you to refer to the mail trail. Yours Sincerely Team Healthkart!
Add a Comment	Share
Submit Close