[Resolved] Healthkart — I m complaining about recently purchased peanut butter.

Bhupendra shinde

from Mumbai, Maharashtra

Address:	400708
Website:	[email protected]

I am highly disappointed and frustrated with the service of healthkart. I have pyrchased 1 kg peanut butter and it was damaged when i received. I captyred a photo of the product when received. I have tried several time to reach to ur customer care as there is no option to return on healthkart. I complained it on the phone call but they told me to drop a mail with picture. Its the most frustrating procedure to return something. I am not gonna order anything from healthkart now onwards for the poor service and non easy return facility. I want my valuable money back soon.

Order id - hka[protected]

+1 photos

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Dec 20, 2018

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

HealthKart Customer Care's response Dear Bhupendra,

We regret the inconvenience caused to you.

As per telephonic conversation with our support team, we wish to inform you that we have initiated your refund for Rs. 374 against the order ID: HKA[protected] into your payment source account. It will reflect into your account within 7-10 working days.

Please be rest assured as this is one of the case. We look forward for your continued patronage with Healthkart.com.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!