[Resolved] Healthkart — missing whey protein

billiep

from New Delhi, Delhi

Address:

Papum Pare, Arunachal Pradesh

I ordered two supplements( universal nutrition mass gain 10lb and muscletech 100%whey protein) on 28th feb 2015 with order id HKD[protected]. I hav recieved my universal nutrition on 10th feb 2015 but as for other supplement i recieved it today i.e 14th march 2015 but when i opened the box i didnt recieve any muscle tech 100% whey protein instead i got a bedsheet inside the box... I didnt expect healthkart for such a bad delivery... Am very upset right now f.. I order supplements every month from healthkart since 2012 but never had such a bad exprience.. Kindly plz look into this matter as soon as possible..

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Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2015

HealthKart Customer Care's response Dear Bili, We are so embarrassed to hear about your experience. We are taking this up with our courier partners and investigating on the same. As discussed on call, we have placed the fresh order for the same product "MuscleTech 100% Premium Whey Protein +, 5 lb Chocolate" and your order ID is 2782111-S07071. We will try to get this delivered ASAP. For further assistance, you can contact our customer support on[protected], we will be happy to assist you. We appreciate your patience in this regard. Thank You Stay Healthy Team Healthkart