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[Resolved]  Healthkart — Money deducted but order not placed and money not credited back in account

I had placed an order for a product worth 2307 rupees. The money got deducted but order has not been placed. It has been 2 days and my money has not been credited back to my account. Transaction ID[protected]. Registered mobile number - [protected]. Please help
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Jun 28, 2022
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
May 27, 2022
HealthKart Customer Care's response Dear Ankur,

We sincerely regret the inconvenience caused.

As per our records your transaction triggered as failed and credit of the payment didn't go through.

Please be updated that deducted payment (if any) would be auto refunded, back to your account within 7-10 working days.

We assure you that it’s a risk free transaction and you can shop with complete peace of mind.

We request you to liaise with your service provider source to check the credit status.

Yours Sincerely,
Team Healthkart
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Hi Team

My name is Anmol bhaskar, [protected] . I have paid 4000 approx amount and didn't received the receipt of order get placed..

Please look into this urgently I am loosing confidence over your app☹☹
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