[Resolved] Healthkart — money deducted from account but order not placed | |||
Today on 28 january 2019, i have placed an order for ultimate nutrition iso sensation 93 5lb, chocolate fudge flavor. I have paid successfully using upi attached is the transaction details for your reference. I have also taken the snapshot of the payment page. Instead of successfully completing the payment, my order is not visible under the my order section of the profile in health kart mobile application. Can you please look into this matter. Also my order is to be delivered within next 3- 5 working days i. E around sunday or monday. Waiting for an early resolution to this issue. Was this information helpful? | |||
Jan 29, 2019 Complaint marked as Resolved I got a notification from home about my order and the order is finally showing in my orders now
Thanks
HK HealthKart customer support has been notified about the posted complaint. Jan 28, 2019 Updated by dishant.anand image for transaction attached Verified Support Jan 29, 2019 HealthKart Customer Care's response Dear Dishant, We regret the inconvenience caused to you. We would request you to share your registered mobile number so that we can check the issue and update you on same accordingly. For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM). Assuring you of our best service always. Thank You Stay healthy Team Healthkart! Verified Support Jan 29, 2019 HealthKart Customer Care's response Dear Dishant, Thank you for the information. For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM). Assuring you of our best service always. Thank You Stay healthy Team Healthkart! | |||
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pls replace my product and return my money...
my contact no-[protected]