[Resolved] Healthkart — Nakpro whey protein

Dikshit pathania

from Panchkula, Haryana

Jan 19, 2022

Address:

Panchkula 28 sector community extension, House number-1003

I ordered a whey protein on 5 jan 2022 and i got it on 10 jan according some of the problem I returned it and then they told me that refund will be added within 7 days and today is 9 day i still don't get my money

+1 photos

Was this information helpful?

No (0)

Yes (2)

Feb 20, 2022

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2022

HealthKart Customer Care's response Dear Dikshit,

As per the telephonic conversation with our representative, we wish to inform you that a refund of Rs 1287.0 has been initiated on Jan 11, 2022, post refund initiation, it takes 7-10 business days for the amount to reflect back to the source account. However, refund of Rs. 12.0 reward points has been credited in your HK account & you can login your account to check the same.

In addition to the above, the RRN no. shared with you is in the reference to the refund which we initiated, this is what required to share with bank's customer support to confirm refund status.

Yours Sincerely
Team Healthkart!

Jan 19, 2022

Updated by Dikshit pathania So now what I have to do?

Verified Support

Jan 20, 2022

HealthKart Customer Care's response Dear Dikshit,

We request you to coordinate with your bank as RRN no. shared with you is in the reference to the refund which we initiated, this is what required to share with bank's customer support to confirm refund status.

Yours Sincerely
Team Healthkart!