Healthkart — ON Amino Energy

Amit Khachane

Sep 28, 2022

Address:

Delhi NCR

The product delivered damaged and was not passing authentication, when tried reaching out to customer care of healthkart on the same day of delivery. They asked for pictures which i provided. No response. I tried reminding them but they again asked for the same picture. Later they started wasting time for inspection and dodging instead of initiating the refund.
After so many days I received a call from healthkart saying the product is damaged(Oh common, that was the reason it was returned by me, right)
The person on the call refused to let me talk to any superior and was harsh to provide any other information.

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HealthKart customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2022

HealthKart Customer Care's response Dear Amit,

We regret the inconvenience caused.

We would request you to share your Order Id which starts with HK and the contact number registered with us, for the team to look into the matter.

Yours sincerely,
Team Healthkart.

Oct 17, 2022

Updated by Amit Khachane Thanks for replying, please find the required details below:

Order id - HKD[protected]
Contact - [protected]

Your team has sent me the parcel saying it' seal is broken, however, the parcel is now totally damaged when sent back to me. You loose mine and my all friends trust HealthKart.