[Resolved] Healthkart — On gold standard 100% whey protein

[Resolved] Healthkart — On gold standard 100% whey protein

V vikas_chandra May 11, 2021 May 12, 2021 This thread was updated on May 12, 2021

I have ordered an ON whey protein from HealthKart on 9th May 2021. On receiving the product I saw the authentic code is scratched and its not visible. I want to return the product with the inner seal intact but they are not providing any support to do that. They are saying that outer seal is broken so you cannot return the product. I am attaching the image of the area where authentication code is marked. Please help me in this regard and take action against them for not selling genuine products in their website. Being a distributor of medical goods they should have more responsibilities on making sure that product is not duplicated, altered in any way. +2 photos Was this information helpful? No (0) Yes (0)
Aug 9, 2021 Complaint marked as Resolved HealthKart customer support has been notified about the posted complaint. Verified Support May 12, 2021 HealthKart Customer Care's response Hi Vikas, Greetings from Healthkart. We would request you to kindly refer to the conversation with us on May 12, 2021. For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (10 AM to 7 PM). Assuring you of our best service always. Thank You Stay healthy Team Healthkart!
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