[Resolved] Healthkart — On serious mass 12 lbs

Divyansh Deep

from Allahabad, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226004
Website:	www.healthkart.com

I had ordered a on serious mass 12 lbs on 31st December 2016..and its 16th January 2017 i had cancelled my order on 31st December but i have not received any refunds against my cancellation. I had ordered it on the gealthkart mobile app for android. The money was debited but after few hours i had cancelled the order and they said that money would be refunded in next 10 working days but till now i have not got any refund in my account. The customer care executive who answered my call was santosh kumar. Now i want my money back instantly otherwise i would be approaching to file a serious complaint against healthkart. My order id was HKA[protected]. My name is divyansh deep and contact number is [protected]. They gave me a reference number saying that my money was refunded but when i updated my passbook from my bank none of the entries where present regarding the refund no money is received. .

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Feb 24, 2017

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Jan 16, 2017

Updated by Divyansh Deep I cancelled my order on 31st 2016..but till date i did not received any refund. The amount paid by me was rs.6203. Now tell me what should i do. My name is divyansh deep mobile number- [protected]. On which i booked the product.

Verified Support

Jan 17, 2017

HealthKart Customer Care's response Dear Divyansh, please accept our sincere apologies on the same. As per our discussion, we have escalated the issue to our concerned team. Would request you to allow 24 - 48 business hrs to get the issue resolved.

Your cooperation is appreciated.

Thanks
Stay Healthy
Team Healthkart

Jan 20, 2017

Updated by Divyansh Deep I have yet not received any amount of refund in my respected bank account, till date..the requested time by your company of 24 to 48 hrs. Is also over now. And there is no action been taken. So would you all please tell me how would i get my money back?

Verified Support

Jan 24, 2017

HealthKart Customer Care's response Hi Divyansh, as per our telephonic discussion, please coordinate with your concerned bank as the refund has been successfully processed under the reference of the Bank ARN no. - 74678447001117006707038, they'll help you further on the same.

Thanks
Stay Healthy
Team Healthkart

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Comments

Divyansh Deep

from Allahabad, Uttar Pradesh

I have yet not received any amount of refund in my respected bank account, till date..the requested time by your company of 24 to 48 hrs. Is also over now. And there is no action been taken. So would you all please tell me how would i get my money back?

Ravindra kumar meghvenshi

from Lucknow, Uttar Pradesh

I bought musleblaze whay protien 2 kg 2 times. And hk gives hk cash 81 rs. but after delivered shipment, I don't receive hk case. Please help or given me hk case. Then i shopping in future for my benefit.. Thanks

Jyoti17

from Pune, Maharashtra

Hi health kart customer care, I have ordered the slim shake and tea on 13 feb 2017 and made the payment . I did not receive my product now .Tracking id and all details are mentioned below.
Tracking id HKA[protected].
Name Jyoti Singh
Contact no [protected]/[protected]