[Resolved] Healthkart — on serious mass

Ibaad Khan

from Indore, Madhya Pradesh

Website:

HealthKart

Hi, please help me as i am unable to cancel my order. There is no option for cancellation of this product, it is showing that the product is shipped and no option for cancellation, it had only been 8 hours. How can they confirm and ship it to my doorstep in a single day. I collected information about the seller selling this product. That store is in new delhi and it has bad reveiws. There are chances that this product will me 80% duplicate as the seller has bad record. I won’t buy this product even if i had to brawl with the courier guy. My order id “hki[protected]” please cancel this sir! Please.

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Nov 18, 2018

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

HealthKart Customer Care's response Hi Ibaad Khan,

Greetings from Healthkart.

We are sorry to learn that you decided to cancel your order. However currently your shipment is in "Ready to Ship" mode so, we can't cancel the order directly. But don't worry, we have raised the request to our vendor "Not to Ship this Consignment. We would request you to allow us 24 business hrs to provide you further update on same.

Also we would like to informed you that Healthkart provides 100% authentic products to its customer through authorised importers or verified sellers.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM)

Thank You,
Stay Healthy!
Team Healthkart

Verified Support

Oct 17, 2018

HealthKart Customer Care's response Hi Ibaad Khan,

We would like to inform you that your order has been marked RTO & stands cancelled.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM)

Thank You,
Stay Healthy!
Team Healthkart

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Comments

Gurinder Sheoran

from Karnal, Haryana

I tried to place a order on healthkart through upi but balance drbited from bank and order not placed.please resolve my problem.I have a great faith on healthkart but this is not good.Please call me at [protected]

Alphakun Loveomegachan

from Kolkata, West Bengal

Performa Invoice for Order #HKD[protected]
Placed on : Oct 10, 2018
Order Was to be delivered by 17th Oct 2018, Its 18th Oct 11:04 am today and soon will be 19th this midnight.I have been patiently waiting for the arrival of my product but in vain.The Order is shown to be already shipped via Track my order on 11th October.