[Resolved] Healthkart — opened seal of the product

Madhurbhardwaj

from Delhi, Delhi

Address:	New Delhi, Delhi
Website:	Healthkart.com

I ordered a nitrotech 2lbs from healthkart and recieved on 2nd feb and there was protein powder on the outside of the box which i thought was dust but when i opene d the outerseal and the cap there was protein powder spilled all over the inner seal and the seal was also opened which when i told the company they did not agree and after several mails they tell me that they cannot do anything about the matter but the thing is i am first time buyer at healthkart and also have spent a big amount and after the incident i am highly disatisfied with their service and also i cannot rely on the authenticity as the seal is opened.

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Mar 23, 2018

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

HealthKart Customer Care's response Hi Madhur,

Greetings from HealthKart.

We would request you to share your order number or registered account details so that we can check and assist you on same.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

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Comments

Madhurbhardwaj

from Delhi, Delhi

Healthkart has not solved my issue even after so many mails they dont even try to understand my problem and are still just saying that we cannot do anything in this matter. Highly dissatisfied with their service

Abhilash Mondal

from Ranaghat, West Bengal

I am not getting my shipment order number[protected]
They are not calling me for my order and they cancel the order from them repeatedly
Please help me about this issue

Alekhshinde2411

from Mumbai, Maharashtra

I oredered health viva apple cider vinegar 0.5L of quantity 2 (oredered 2 bottles of 0.5L), I selected cash on delivery mode for payment, I getted order today(2/4/2018) between 1and2 pm but, when I opened the packing I get only 1 bottle of 0.5L(get 1 unit), please look the matter and do the needful as soon as possible.

Ansari asif

from Mumbai, Maharashtra

Dear sir/madam
I no need to muscleblaze mass gainer xxl 11lb and i have given to ordr already so I want to cancel my.ordr .
Ordr and shipping details are below.
Id. HKM[protected]
Shipped no.[protected]
Kindly cancel my ordr as soon as possible.
Thanking you.
Regards.asif ansari
BHIWANDI

HealthKart Customer Care's response, Apr 14, 2018

Verified Support

Hi Asif,

We are sorry to learn that you decided to cancel your order. However, same has been shipped so we can't cancel it directly. Need not to worry, we would suggest you to refuse the delivery & same would get returned to our warehouse & we'll treat it as a cancelled order.

For any further assistance please feel free to reach us at 0124-4616444.(Monday to Saturday from 10 AM to 7 PM).

Thank You,
Stay Healthy!
Team Healthkart