[Resolved] Healthkart — order hkd[protected] product received in damaged condition seal is open but costumer care does not accept even they start fool costu

Jaspreet Singh213

from Harda, Madhya Pradesh

Address:	151204
Website:	www.healthkart.com

This is the mail copy what i send to healthkart

i ordered two product from healthkart and recieved delivery of product on saturday and i found that products are in damanged condition and having open seals even one product seal is under the box of shake . Sir i use healthkart product from last 6 months and buy porduct from amazon paytm and snap deal but sir i am shocked that product that i buy from healthkart is worst sir even one box has a bent sir and one thing more til now idonot recived any reply from healthart and yesteday i call costumer care executive for that even he talked rudely and say mr singh u r confusing us . Sir what is this sir i pay 2000 rs for products and dont get it free from you sir what is my mistake if i recieved wromg products .

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Oct 6, 2018

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2018

HealthKart Customer Care's response Hi Jaspreet,

Please note that after thorough investigation only, our support team have provided you with the resolution. As the shipment was delivered to you in intact condition hence there is no possibility that you will receive products in tempered condition. Moreover, we have also checked the weight of the parcel at the time of delivery with our courier partner which is as per the dispatch weight from warehouse end. Therefore we are sorry to inform you that we wont be able to take any action here. For any further concern please get in touch with our customer support team at[protected].(Monday to Saturday from 10 AM to 7 PM). .

Thank You
Stay Healthy
Team Healthkart