[Resolved]  Healthkart — order id hkm[protected] not delivered but got sms as delivered

Address:India

My order idhkm[protected] placed on 19th apr 2020 was processed and i got sms as it is delivered on 29th apr 2020. But till today i have not received the shipment. Not got any reply from shipping agency even though raised the issue. Nor able to reach to any of the healthkart people as they keep directing us to different options when we call.
Please look into this
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Jun 2, 2020
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2020
HealthKart Customer Care's response
Hi Nagesh,

Greetings from Healthkart.

We regret the inconvenience caused. We have highlighted the same to the concerned team and arranging the proof of delivery at the earliest.

We shall update you within 2-3 working days. We request your cooperation in the interim.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!
Verified Support
May 02, 2020
HealthKart Customer Care's response
Hi Nagesh,

Greetings from Healthkart.

We wish to inform you that as per the current update, the shipment has been delivered to you. We would request you to please confirm the same.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!
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