[Resolved] Healthkart — Order ID

[Resolved] Healthkart — Order ID - HKM[protected]

M Mukesh Fabuvani from Pune, Maharashtra

I placed an order on 1st March 2021, it showed the delivery date as 8th of March which is today, when I tried tracking the delivery status it is showing as delayed. My registered mobile number is - [protected] I also subscribed for a premium membership, is this acceptable service for your premium members? This is unacceptable, I waited 8 days to get a delivery and suddenly on the day of delivery your website is showing that the delay of another 8 days, expected delivery as 16th March and I was not even informed by you or your delivery partner. If I don’t get a delivery of this product in next couple of day then I would be forced to cancel my order and request a full refund. Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved HealthKart customer support has been notified about the posted complaint.
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HealthKart Customer Care

from Delhi, Delhi

Verified Support

Dear Mukesh,

Greetings from Healthkart.

We regret the inconvenience caused, We wish to inform you that we have highlighted the matter to the concerned team to look into the issue for your Order #HKM[protected], shall arrange to deliver the parcel within 48 business hours.

We request your cooperation in the interim.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!