[Resolved]  Healthkart — Payment done but beneficiary account dont get payment

I am Suraj bagal I have account in central bank of india account no- [protected]. On date- 14 feb 2022 I have purchased a product on heltcart app I paid a money with mobikwik UPI app . But my money diducted from my account and order not placed, I raised a issue about that in healthcare customer care, they confirmed that they don't receive any money, and also I raised issue in MobiKwik app they show transaction is successful.
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May 4, 2022
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2022
HealthKart Customer Care's response
Dear Suraj,

We regret the inconvenience caused.

We wish to inform you that we have again highlighted the issue to the concerned team to re- look into the matter & shall get back to you as soon as we hear back from them regarding the same.

We request your kind cooperation in the interim.

Yours Sincerely,
Team Healthkart!
Verified Support
Apr 03, 2022
HealthKart Customer Care's response
Dear Suraj,

We highly regret the inconvenience caused.

We wish to update you that we are continuously following up with our respective team, shall get back to you as soon as we hear back from our respective team regarding your concern.

We request your kind cooperation in the interim.

Yours Sincerely,
Team Healthkart!
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