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[Resolved]  Healthkart — payment not received

I ordered Opti-men 240 pills a sum of rupees 3970 on the 14/8 and payed through Tez. Money was debited from my bank ( successful on tez) but the payment failed on Healthkart. I called and made a complaint. They told me to wait for 7 - 10 working days. It has been 10 days now and So far the money hasn't returned. Please return the money as fast as possible.

Dhanish Ahmed
[protected]
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Oct 5, 2018
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2018
HealthKart Customer Care's response Hi Dhanish,

We sincerely apologies for the inconvenience caused. As per telephonic conversation with one of our executives' we would request you to wait for 7-10 working days from the transaction date (excluding Saturday, Sunday & Bank holidays). Even if after that the amount is not refunded back into your account then we would request you to please provide us your bank statement from[protected] to 31st August 2018 so that we can escalate the same to our accounts department.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Thank You
Stay Healthy
Team Healthkart
Sep 13, 2018
Updated by Shawn D'cruz HKA[protected]
Failure transaction

After repeated complaints and patiently waiting for almost a month now. Despite sending my bank statements as proof to not receiving the money and even after waiting for the requested time. HealthKart is still yet to resolve my problem. I honestly feel like they're neglecting my complaints and trying to scam me and will consider to sue if I don't get my money back.
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Endura carbo fuel
I had purchased this, this product having too much bad smell like it was expired.
Even it was not soluble in water
So much bad smell coming in this product.
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