[Resolved] Healthkart — product missing

Md shahbaaz

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700019
Website:	Healthkart

Hi
This is Md Shahbaaz i have placed an order on 11/05/2018.Today i got the delivery of 3 products for which healthkart charged me 6, 721 which is cash on delivery which MB whey protein MB pre workout but MB bcaa is missing.I have been a healtkart satisfied customer from long time n was trusting it blindly.But today s experience is totally nuisance how can healthkart do such a shameless act.How can healtkart charging the money and not delivering the product.
I will take the action legally if necessary steps will not be taken.

Regards
Shahbaaz

+2 photos

Was this information helpful?

No (0)

Yes (0)

Jun 18, 2018

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

May 17, 2018

HealthKart Customer Care's response Hi Shahbaaz,

Greetings from Healthkart.

We are sorry for the inconvenience caused to you. Our team tried contacting you on your provided phone number [protected] but a contact could not be established.

We would like to inform you that a replacement order has been placed for the missing MuscleBlaze BCAA 6000, 0.88 lb Tangy Orange product. We hope that same will be dispatch in 24-48 hours and after that it will be delivered to you in 3-5 working days after dispatch. However we will try to deliver the product as soon as possible.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Thank You
Stay Healthy
Team Healthkart