[Resolved]  Healthkart — product not delivered deducting amount on[protected]

Address:FLAT NO 401 NEERAJA APARTMENTS RAMNAGAR GUNDU VIDYANAGAR, Hyderabad, Andhra Pradesh, 500044
Website:Healthkart

I have ordered true basics muscle joint for two times but i have recieved it for only single time.
I have deducted amount twice for the product whereas i recieved the product for single time.

The products has been purchased on 05/12/2019.
The amount has been deducted two times i. E transaction id[protected]and another transaction is[protected] from your website www.healthkartco.in

Please settle the issue as soon as possible.
Thanks and regards,
Vijay [protected]
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Mar 20, 2020
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2020
HealthKart Customer Care's response
Hi Vijay,

Greetings from Truebasics.

As per our records, your order was not placed for one of the transactions and amount of Rs. 1529.0 was refunded back to the source only.

We would request you to get in touch with your bank regarding the same by sharing Bank ARN :[protected].

For any further assistance, please feel free to contact us at [protected] or write to us at [protected]@truebasics.com

Assuring you of our best service always.

Thank You
Stay healthy
Truebasics
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