[Resolved]  Healthkart — Product Undelivered and sanctioned RTO without my permission...

I orderer a mass gainer from healthkart app and my experience was very ridiculous. Delivery agent called me at the date of delivery and unfortunately I wasn't at home at that time and I reported him of my absence and to deliver my order some other working day... Healthkart was asking me the delivery date and I filled that option... I waited waited and waited, 12 days later, I haven't got my product. I have called the delivery agent minimum 15 times... He doesn't reply. I would recommend some other app if you want comfortable delivery service... Thanks for your discomfort...
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Aug 30, 2021
Complaint marked as Resolved 
Thanks for such a fast action... My problem is completely solved now... I don't have any kind of regret with it...
HealthKart customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2021
HealthKart Customer Care's response
Dear Vikash,

We highly regret could not live up-to your expectations.

However, we have forwarded your feedback to our respective team & courier partner, it will definitely help us in reviewing our services and improve SLAs, to ensure such incident won't recur in the future.

Yours Sincerely
Team Healthkart
Aug 30, 2021
Updated by rawatt_vikash
My problem is solved... I don't want any further action on my problem. Thanks team Healthkart
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My problem is solved and I don't want any further action on my problem... Thanks team Healthkart

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