[Resolved] Healthkart — protein powders not return

Monika M

from Hyderabad, Telangana

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	Healthkart.com

I am highly disappointed and frustrated with the service of healthkart. I have pyrchased 250 kg on protein and it was seal inside on the box when i received. I captyred a photo of the product when received. I have tried several time to reach to ur customer care as there is no option to return on healthkart. I complained it on the phone call but they told me to drop a mail with picture. Its the most frustrating and after not refund my amount procedure to return something. I am not gonna order anything from healthkart now onwards for the poor service and non easy return facility. I want my valuable money back soon. My order id

Order id -... Id : hkm[protected]
Nov 26, 2018
Rs 7, 468 (Online payment)

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Jan 6, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

HealthKart Customer Care's response Dear Mayank,

We regret for the inconvenience.

Would request you to please allow us 24-48 working hrs so that we can check the issue and get back to you with an update.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Verified Support

Dec 05, 2018

HealthKart Customer Care's response Dear Mayank,

As per telephonic conversation with our support team, we wish to inform you that since the delivered product is not in intact/sealed condition so the same is not eligible for return.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!