[Resolved] Healthkart — refund

E Kranthi Kumar

from Hyderabad, Telangana

Website:

Healthkart

I have ordered ultimate nutrition whey protein 1kg on 16-june-2018 and i got below message from healthkart on 18-jun-18.

Dear customer, your order HKA[protected] has been cancelled. Any refund due will be initiated within 24-48 hrs.

Till now i havent received any refund. Kindly refund my amount.

This is extremely unprofessional behaviour and poor customer service.

Regards,
Kranthi

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Aug 10, 2018

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2018

HealthKart Customer Care's response Hi Kranthi,

Greetings from Healthkart.

Please be informed that your amount has been successfully refunded for the Payu id: [protected] on[protected]. As per the bank’s policy, the amount will reflect in your payment source account within 7-10 working days (excluding Saturday, Sunday & Bank holidays).

We would request you to contact your card issuing bank after the mentioned time frame for the refunded amount. Please check the given below refund details for same:

Request ID [protected]

PayU ID [protected]

Amount 1608 .

Bank Ref No.[protected]

Bank ARN[protected]

Date[protected]

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Thank You
Stay Healthy
Team Healthkart