[Resolved] Healthkart — Refund Issue.

Puja Ravi

from Noida, Uttar Pradesh

Address:	411057
Website:	Healthcare.com

Hello I have ordered MuscleTech Hydroxycut from Healthcare.com. And i received a damaged product. I returned the product almost 10 days ago but still have not received any refund. And I have sent them numerous emails to which i got no absolute reply at all. I am very disappointed. They have not sent me HK cash nor have given a replacement product.
my order is HKM[protected] of 2668 Rs. Please help me get my money back.

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May 23, 2017

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

HealthKart Customer Care's response Dear Madan Raghavn, apologies to keep you waiting for so long. As we have checked the status of the returned Order Id - HKM[protected], "Quality Check Report" is awaited from the vendor's end, please allow 24 business hrs, we'll get back to you with refund status.

Your patience & understanding is appreciated.

Thanks
Stay Healthy
Team Healthkart

Verified Support

Apr 19, 2017

HealthKart Customer Care's response Hi Madan, as per our discussion, we have added Reward Points in your HK Cash account which you can redeem on your next purchase.

Thanks
Stay Healthy
Team Healthkart