[Resolved] Healthkart — Refund not received

[Resolved] Healthkart — Refund not received

H Harsh Gur Jun 25, 2022 Aug 2, 2022 This thread was updated on Aug 2, 2022

Order id : HKA[protected] Contact no. - [protected] So i ordered a ultimate nutrition prostar whey protein worth Rs. 5352, which was later cancelled because it took too much time to get delivered even after the expected delivery date. After not receiving the refund even after waiting for 7-10 working days, I was told by the healthkart customer care to contact my bank with the same. Even they have confirmed that no refund was reflected in my account. It's a humble request to do something about this asap, or I would request to send a check instead since I'm tired of waiting. PLEASE +1 photos Was this information helpful? No (0) Yes (0)
Aug 2, 2022 Complaint marked as Resolved HealthKart customer support has been notified about the posted complaint. Verified Support Jun 26, 2022 HealthKart Customer Care's response Dear Harsh, We sincerly regret the inconvenience caused. Our records indicate that our email team has replied to your email on Jun 21, 2022 and as well as on Jun 26, 2022, sharing the RRN (Refund Reference Number) for the refund of Rs.5352.0 which was initiated on Jun 8, 2022 against the returned order #HKA[protected]. We would request you to please refer to the same mail trail for further updates. Yours sincerly, Team Healthkart Jul 09, 2022 Updated by Harsh Gur Order id : HKA[protected] Contact no. - [protected] This is the last time I'm requesting Healthkart for my refund since it's still pending. In case my problem is not solved within a week I am going to file a case in district consumer forum for deficiency of service. Verified Support Aug 02, 2022 HealthKart Customer Care's response Dear Harsh, We sincerly regret the inconvenience caused. As shared earlier, we would like to reiterate that our records indicate that our email team has replied to your email on Jun 21, 2022 and as well as on Jun 26, 2022, sharing the RRN (Refund Reference Number) for the refund of Rs.5352.0 which was initiated on Jun 8, 2022 against the returned order #HKA[protected]. We would request you to please refer to the same mail trail for further updates. Yours sincerly, Team Healthkart
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