[Resolved]  Healthkart — refund on cancellation

I want to cancel the order that i placed on the 2nd of april. I am worried that the product may be faulty or not delivered on time, as many people have faced this issue. I am concerned that if i cancel my order then healthkart will not send my money back to me. How can it be ensured that i will receive my money back? I want my money back in a week.
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May 7, 2019
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2019
HealthKart Customer Care's response
Dear Avantika,

Greetings from Healthkart.

We have initiated a refund of Rs.509 back to the source and once initiated, it takes 7-10 business days for the amount to reflect in your account.

It's a maximum time frame that we have shared with you however, you may expect it earlier also.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!
Apr 05, 2019
Updated by Avantika Kadapatti
I have contacted your customer care and have no response. I am yet to receive my money and it has to be sent in the next 3 days as per my accountant and lawyer's orders, technical reasons
Apr 06, 2019
Updated by Avantika Kadapatti
Why is your customer care not responding to my e-mails and why has my refund not come through yet?
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