Healthkart — Refund related

I've ordered a peanut butter on December 5th and due to some reasons they were not able to deliver the product so I've asked for a refund because of this issue and I've already paid for the product but they haven't refunded me the money and I've called multiple times regarding this but they still haven't returned my money and it's almost been a month
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HealthKart customer support has been notified about the posted complaint.
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Dear Abhijith,

We highly regret to hear that.

However, we would request you to write your concern at [protected]@healthkart.com along with an Order Id, for the team to look into the matter & assist you further accordingly.

Yours Sincerely
Team Healthkart
The email id u shared is protected so I'm not getting the full name of the mail id
HealthKart Customer Care's response, Jan 2, 2022
Verified Support
Dear Abhijith,

We regret the inconvenience caused.

We wish to inform you that you may also contact our customer service at 01244 616444 between 10 AM - 7PM & share your registered contact no./email id, for the team to assist you regarding the same.

Yours Sincerely
Team Healthkart

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