[Resolved]  Healthkart — worms inside protein powder

Address:Gurgaon, Haryana
Website:www.healthkart.com

Dear sir,

I have purchased a muscleblaze whey gold protein from healthkart (Order id : hkm[protected] on oct 27-2018 and received the same on 2nd september. After receiving the item i have checked the authenticity of the product and found ok. From the beginning i found a taste difference in this product and during the mixing time this protein appeared much creamy than previous ones and some quantity of powder was deposited inside the corners of the shaker and it appeared like thick wax.. There after i contacted healthkart team and they assured that the product is genuine and if i have any doubt i can contact muscleblaze directly. Today while i checking the powder i found worms inside the bottle and the shaker. We are paying our money for good quality material and you are sending substandard items to us. I have lost the trust in your brand and please do the needful to return the money.
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Dec 18, 2018
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2018
HealthKart Customer Care's response
Dear Manoj,

We regret the inconvenience caused to you.

We are getting it checked with our relevant team and will soon update you over call or email on same.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!
Complaint comments 

Comments

Hi

I often a product from healthcart which is a protein but its sealed is open..so how can i believe that yhis product is not fake?

I don't need this project bcz my coach not allow this product he told me this is not good for my health..

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