[Resolved] Healthkart — Wrong product delivered

subven

from Ernakulam, Kerala

Address:

Chennai, Tamil Nadu

On Nov 4, 2014, I had placed an order for Pond's Age Miracle Daily Resurfacing Cream SPF 15PA++ 50 g, my order no: being HK[protected]. But I have received Pond's Age Miracle Cell ReGEN Day Cream SPF 15 PA++ instead. What should I do now to get my desired product? Please advise my next course of action. I received the product on Nov 7, 2014 through Blue Dart.

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Complaint marked as Resolved

Verified Support

Nov 15, 2014

HealthKart Customer Care's response Dear Subha, We are sorry for the fluff. As discussed on call, we have placed the fresh order for "Pond's Daily Resurfacing Cream SPF 15 Pa++, SPF 15PA++ Day Cream 50 g" and your order ID is HK[protected]. Your can expect your order within next 4-5 working days. Thanks for being along. Thank You HEALTHKART