Healthmug — Fake delivery, details not providing still after repeated request

Address:	[email protected]
Website:	[email protected]

Complaint against

HEALTH MUG
Online pharmacy
Mumbai

Their Email ID
[protected]@healthmug.com

Order ID
OD[protected]

Subject
Fake delivery, details not providing still after repeated requests.

We asked them to provide the details related to delivery of the ordered medicine, for which they have taken the full payment in advance online but never supplied the medicine.
They failed to provide any detail of the so called delivered order. Why? Why there afraid and not capable to provide any detail and this clearly proves, how liar and cheater they are.

We asked for the following details, which they failed to supply.

1 In reference to your call, made by you this evening, asking for the details of the concerned medicine. Refer our previous emails, which consist complete details with screenshot too. Still over your call also, we have provided the concerned medicine name.
2 Now provide all the details, required by our advocate, related to your forge delivery, never made by you.
3. Be careful to mention the name of the delivery person who has come to our door step as falsely claimed by you, because he will be the person, who will be called as witnes in the court for his statement, to be counter questioned by our advocate through all the evidence.

Submit the following details, as you claim you have delivered the concerned medicine, which was actually never delivered by you.

1. Name of the person who has come to our door step and delivered the medicine.
2. The name of the courier company who had delivered the medicine.
3. The date and time of delivery.
4. As it was a prepaid order, you must have delivered it against OTP sent by you. What is the OTP number?
5. Before making delivery, you must have sent a message to us including OTP informing us about the delivery. Send us the copy of this message.
6. Delivery challan of the delivery.

The above is without prejudice to our right as permitted by law to demand any concerned information as invent required in the suit to be filed against you for heavy compensation under different acts including IPC and the consumer protection Act, make a legal note of.
RK Agrawal