Healthmug Complaints & Reviews

Complaint against
HEALTHMUG
Online pharmacy
New Delhi

1. Again as evident, you reply is nothing but only to avoid your legal liability towards non delivery of medicine which you falsely claim to have delivered. We were wrong when we thought, once if you realise the medicines were not delivered, you would refund back our amount. But instead you started all the fake excuses one by one in each and every...

Complaint against
HEALTH MUG
(Online pharmacy)
Mumbai

Their email ID as follows
[protected]@healthmug.com

SUBJECT

Order ID
OD[protected]. 2nd December 2023
OD[protected]th December 2023
SBL VIOLA ODORATA 200 CH

In the above ref., make the legal note as follows.

1. Over a month has passed, but you failed...

Complaint against

HEALTH MUG
Online pharmacy
Mumbai

Their Email ID
[protected]@healthmug.com

Order ID
OD[protected]

Subject
Fake delivery, details not providing still after repeated requests.

We asked them to provide the details related to delivery of the ordered medicine, for which they have taken the full payment in advance...

Complaint against
HEALTH MUG
(Online pharmacy)
Mumbai

Complaint against
HEALTH MUG
(Online pharmacy)
Mumbai

Their email ID
[protected]@healthmug.com

SUBJECT
Full payment taken in advance, medicines not delivered.

Complete grievance stands as follows.

Their email ID
[protected]@healthmug.com
br...

This is not a complaint but a general query.

Why do all the online e-commerce sites are so hell bent to collect our personal data?

Why don't the Government of India ask them to show their CONTACT / CUSTOMER CARE Numbers clearly on their website as well?

It becomes tad difficult for us to talk to them in case of a doubt on any of their product.

Also, they want as much information...

I was suppose to receive 2 bottel I recived 1 oily.
So I need help...

I have made an order of rs. 4625 on 24 April 2023 of 4 medicines on Healthmug android app. But when i received delivery on 27 April 2023, out of 4 products 3 were mismatched ( got other products instead of I ordered). I raised issue on 29th April 2023 within period mentioned in company's policy that is 7 days but till date any response not given.
I tried to call and email many times but did not get any answer which is very disappointing.br...

Order id : OD[protected]
Delivery date was Sep 10 and I haven't received the order yet. I have already called informed customer care where they said it would be delivered in next 14-28 hrs. However I haven't received yet and when I call customer service they are disconnecting the call. If no action taken, then I would register a complaint in consumer court with all proofs.
Please improve your customer service....

My order id is OD[protected]. I ordered 4 medicines on healthmug app but 2 medicines were not handed over to the courier the expected delivery is tomorrow only. please deliver as soon as possible....

I have cancelled my order on 1/9/2021.its been 3 days now.the amount is not credited to my account.the healthmug person are saying they have initiated the refund but i have not received it yet....

My order OD[protected] for medicines has been paid for and they are not delivering. Their courier service Expressbees is only promising to deliver each day but no delivery is happening. These are medicines...

I have ordered for the subject homoeopathy medicine with the above company on 11/05/21 - order No.OD[protected], amounting Rs.250/-. The item arrived on 21/05/21 in a damaged condition (loose closing cap loosing a quantity of medicine. I reported the matter to the company and they issued a Refund through a Coupon Code: IS57F95646. When I tried to collect it through a fresh order the amount reflected was ONLY Rs.50/-. Management hesitating...

I had cancelled my order through healthmug customercare on 01/08/2020. My order id od[protected]. He said that the ordered amount will be refunded to my account. But the amount 470/- not refunded to me still now. Plz solve my problem....

Order id : od[protected]

I ordered this on 25th may and till now they didn't dispatched it and i have not provided with dispatch details. I tried to contact customer care couple of times but no response....

I have ordered back flower medicines on 28april2020. While ordering i forgot to change my shipping address to my home hence order placed as shipping address to my office which is closed due to lock down. I tried to call up healthmug customer care no response so i email to customer service ([protected]@healthmug.com). I have email 3 times to change my shipping address but no single response from healthmug.

Note i have paid...

What's the reason...

I have paid sanitizer price through credit card but not yet received the product. If possible refund rs 447 Immediately....

Today, on 4 june 2019, i placed my order of 3 sunscreens. I headed to payment and paid the amount of my order but neither i received any message nor email of my order confirmation. The amount is deducted from my account. Again i opened the website and sign up (Though i signed up earlier during payment which comes a very first stage of payment) as it says that my account doesn't exist.
Now after signing up and filling all details which...

I ordered some unani medicines worth rs.2151 with order number - od[protected] on 20th march, 2019 through there website and is not delivered yet the courier pod shows that it has been delivered and even after complaining and calling them again and again the response is poor and the staff disconnects the call in between the conversation. Every time i call there is a lady who asks for 48 hrs to resolve and get this order delivered and...

I purchased medicines for my mom on 05th december 2018. I paid them online. Per their website they should be delevered on 15th december 2018. After multiple follow ups they told me on january 02, 2019 that they can’t deliver since their courier partner does not serve in my area. I asked them to cancel my order and refund my money. I again followed up they told me that they refunded my money on december 15, 2018. Such a liars i asked them...

I ordered a medicine from the healthmug.com on 8th december 2018, the website said if i opt for cash on delivery i'll have to pay 50rs as extra charge so i prepaid in full online to save those money. I was showed that i'll receive my medicines by 11th december 2018 but i received an email on 10th that my medicines are dispatched and will reach to me by 13th december.

Now even after 8 days later i've not received my medicines...

My parcel was delivered to wrong address and i got the parcel opened. I want to cancel this order and get my money refunded. Or else i want a new parcel. I do not trust in open parcels this is not fair. I want either money refunded or a new parcel. I have already paid the money. But this is going fraud with me. I want a new parcel again i will not tolerate company's misbehaviour...

Showing my product is delivered in 26th dec but it is not delivered to me that address i update in my profile is my head office address. So many times from 27th dec i am complaining about my product is not delivered to me, please send me proof of who received my product?? But you are not sending me any proof who is signed and received my products and the delivery boy also not calling me before deliver my product. The delivery boy was so careless...

My self bipin mishra. My mail id is [protected]@gmail.com. My order id is od[protected]. I have purchased 2 medicine from you medicine name is baidyanath sarpgandha. Tab item 2. Price which i paid including shipping charge that is 350. After i got delivery i check the parcel i got only 1 meidicine. But i order 2 item. It, s mean item is missing. So, i wan, t refund my 1 item medicine which i can, t got. Please call me [protected]....

Sir I have ordered one product and made online payment but it's more than 10 days baut I got message that the product is successfully delivered I have not received my product yet I called at health mug contact no. they are saying it is the fault of courier service but why should I call the courier service they are responsible for misplacing it I want my money back...