Healthxp — Damaged product received and refusing to refund the amount

Address:	Neostrong Lifecare Pvt Ltd 302, Neo Corporate Plaza, Ramchandra Lane Ext, Kanchpada, Malad West. Mumbai 400064. Maharashtra. India
Website:	www.healthxp.in

My brother ( Mr . Hemanth sv ) ordered a product ( One Science XL Super Mass Gainer | Lean Whey Protein Muscle Mass Gainer, Complex Carbohydrates, 934 Kilo Calories, 5 lbs ), ordered on 26/03/2023 from HealthXP ( order id :[protected] for Rs 2899 . The product was received on 01/04/2023 . Registered mobile no : [protected] .
Company Site : https://healthxp.in/categories/healthxp/?utm_source=google&utm_medium=cpc&utm_ca...⇄
Registered e-mail id : [protected]@gmail.com

Complaint : The product received was not the one mentioned on site . The product was also damaged and came without an expiry date . We contacted them regarding this issue, and there has been no response from their side to take the product back and refund the amount . It has been 15 days since i received the product, still no response from their side . As a consumer i have the right to be provided with the refund.