| Address: | Henry Harvin, Delhi | | Website: | www.henryharvin.com |
I wanted a PMP Exam Preparation Class on an urgent basis. I consulted their Salesman Gourang on 12 th of April. He said I can start imediately on 13-14 as weekend class or from 15th April. After constant pinging they said might be on 17 or 19 now they are saying on 22nd. Now I am fed up and want to cancel the Program. They are saying you cant because 7 days cancellation policy. These are really cheat. In the mean time on 12th itself with Banjaj Finserve they made me to take a bank loan. These guys are super cunning. The agent did the Educational loan in 30 min. Guys I am in soup now. On 12th I told them clearly that I have some free days now and I want to utilize it. The the Gourang said no worry it will be done.
1. Misleading Information: The salesman, Gourang, initially promised you immediate access to the PMP Exam Preparation Class, but the actual start date kept getting delayed. This inconsistency can be incredibly frustrating, especially when you’re eager to begin your studies.
2. Cancellation Policy: It’s unfortunate that they’re citing a 7-day cancellation policy, preventing you from canceling the program. Such rigid policies can leave customers feeling trapped and dissatisfied.
3. Financial Burden: Taking a bank loan based on their assurances and then facing delays and uncertainty is undoubtedly stressful. It’s essential for educational institutions to be transparent and considerate when dealing with financial matters.
4. Lack of Communication: The constant changes in the start date and lack of clear communication are unprofessional. As a student, you deserve better treatment and timely updates.
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