There customer service associates are not at helpful. Always provide incomplete information. When I purchased a course it was of around 28k so opted for emi option and after sharing details ge said youll have to upgrade for live classes with extra 5K. Agreed to pay next month. I started the class next week attended 2 classes which were unsatisfied teaching method were not up to mark l still continued hoping it will improve but, but on next class they cancelled class without informing all the students were waiting for trainer for more than an hour. Same thing happened for next class.
When contacted councellor to cancel they said you can change the batch anytime. Changed the batch same thing happened. I repeatedly asked for cancellation but they don't have any option of cancellation. My access was revoked because I didn't pay 5k. If im not satisfied with teachiy method why should i pay the extra money if i already paid 28K for nothing. Contacted multiple time to customer service only solution they have is you can change the batch anytime. After some day one of the associate tolf that you can change the course as I already enrolled for same course some else. So i agreed to change the course as every month i paying emi. So contacted my so called COUNCILLOR for the same however he said there is no option to change the course.
Even though my access are already revoked and im not using any of their services they are still calling and sending multiple mails to pay the 5K.
Very bad management worst edtech platform i have ever seen. Not sure id the reviews are genuine. And their associates don't even bother to reply if they dont have any solution or answer. Total waste of money. One should never choose Henry Harvin.
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