Heritage Health Tpa Pvt Ltd — Regarding claim not processing from more than 2 months

Address:	I have submitted. The original documents to main office situated at kolkata.
Website:	www.heritagehealthtpa.com

Hello sir,
My self vinayak chauhan working in corporation bank dhrangadhra branch, surendranagar district.
My employee id is 224471.
I have submitted claim documents of my spouse. My claim number is hh[protected].
After i sometime i have received query regarding requirements o[censored]sg fero profile report and i have send the query documents on 4/8/20 and as per pod number i have checked the document received on 6/8/20. Still 1.5 month is passed but there is no reply comes. I have daily send mails but no reply given in mail. Through phone call they are telling like you can call tomorrow or our server is not responding as so many reasons given.
Please process my claim as soon as possible and update me the latest status of my claim.
My contact number is [protected]