Heritage Health Tpa Pvt Ltd — Reimbursement of claim in the name Mr Subhash Chander Mahajan Card No : I-Card No. : HHS1.[protected]

Dear Concern,
This is to request you to pls settle the claim in the name of Mr Subhash Chander Mahajan. He was hospitalised in Jalandhar Sarvodya Hospital. He was admitted from 20/04/21 to 01/05/21 and discharged as expired. I submitted the claim and received query letter in end of may 2021 and I gave reply over mail on 1st June 2021 and second reminder on 06/06/21. It's been one and half month now don't receive any update the status is under query from the day it's submitted . Whenever I call to customer care number nobody gives and response to my query and put my call on hold everytime. I have borrowed the money from my near and dear family members for my fathers treatment. Now I need to pay off the debts and nobody is supporting me from the customer care support number. I request you to pls settle the claim by this week . I already shared the hard copies to the heritage health head office Kolkata . And also received the speed post department message of acknowledgement / receiving of the hard copies. Vide speed post number is EP[protected]IN.

Pls look into the complaint and help to resolve and settle my claim ASAP .

Regards
Aman Mahajan
aman.[protected]@gmail.com