Heritage Milk — Milk and curd

I took a subscription of milk daily and curd is alternate days, since 3 weeks nothing got delivered and when I cancelled also not refunded money. Also when I subscribed again without delivered milk got message milk delivered at your door step. Worst customer care service and they will simply close the ticket by saying technical team is working on it
Really disappointed with heritage tuch app and it is with reputed heritage company. Please help me to resolve this issue asap