Heritage Milk
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Heritage Milk Complaints & Reviews

F
Fifth marauder
Feb 16, 2023
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Heritage rich cream milk

The milk is having such a bad odor and the taste is giving so much nausea . The curd from the milk also tastes horrible....
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Burra Charan Raj
Jan 15, 2023
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Neither money refunded nor milk delivered

I subscribed to milk daily and curd for alternate days. Since 3 weeks iam contacting customer care and there is a repeated response like we will inform to backend team. Neither milk delivered nor money refunded.
After 3 weeks yesterday I subscribed milk to see atleast they can deliver from now on, but this time I got only message like milk delivered at your door step, so I eagerly went outside and checked even shoe racks. But milk...
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Burra Charan Raj
Jan 15, 2023
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Milk and curd

I took a subscription of milk daily and curd is alternate days, since 3 weeks nothing got delivered and when I cancelled also not refunded money. Also when I subscribed again without delivered milk got message milk delivered at your door step. Worst customer care service and they will simply close the ticket by saying technical team is working on it
Really disappointed with heritage tuch app and it is with reputed heritage company....
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PremAggarwal2022
from HYDERABAD, Andhra Pradesh
Dec 11, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order marked delivered but not deliver

Address:Kondapur
Website:Heritagefoods.in

I have placed order #54134. Order not delivered and marking as delivered.
After that I tried to contact customer care but no contact number is there. Only ticket raised after that wait for that they will call me. but no call received.

After that call to Heritage Foods customer they will said they will call to me in 30 minutes but no call received. In morning msg received order delivered. But no agent was there. They...
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K
KulAjay
from Hyderabad, Telangana
Oct 29, 2022
Oct 29, 2022
This thread was updated on Oct 29, 2022
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Milk

My subscription #69847. I am using since last 3 months. Very much disappointed. In every subscription they will miss 1 or 2 deliveries. The local person will call you n say that he will refund you. You have to call him multiple times. You will feel like a beggar. You can't call customer care. You have to submit a complaint. A ticket will be raised. Then when they will get time they will call you. After listening to your complaint they said...
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PremAggarwal2022
from HYDERABAD, Andhra Pradesh
Sep 4, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Taken money online nut not delivering the milk

Address:6-3-541/C, Panjagutta, Hyderabad - 500 082
Website:www.heritagefoods.in/contact-us

I have subscribed the milk in HERITAGE TOUCH APP from 31 august 2022 for 10 days with subscription #65746 and #65745. I wait for delivery but in morning I did not received the milk. After that I tried to contact customer care but no contact number is there. Only ticket raised after that wait for that they will call me. but no call received.

After that call to Heritage Foods customer they will said they will call to me in 30...
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S
Srilakshmi Kanagalla
Aug 9, 2022
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After making curd from heritage it was sticky like greeze

After making curd from heritage milk it is sticky like greeze and it's very jiddu...
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PpKumari
Jul 1, 2022
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Small sized insects in the milk

Website:Heritage Milk

As soon as I opened the packet of heritage milk, there were small-sized insects, not one many floating together.

My question is milk is consumed across every age, kids, adults and older citizens, who are responsible for not checking across something so gross, this is not acceptable.

who has even allowed them to do business?...
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T
teja phanindra
Jun 18, 2022
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Lizard in milk

Address:Ordnance factory edumailaram sangareddy dist telegana

Today's date 19 June 2022. My residence ordnance factory eddumailaram sangareddy dist telegana. After opening milk packet I found a small lizard dead. How you will compensate this and what type of screening you are taking for your final output....
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T
tejarocks10
Oct 3, 2021
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Curd is oily

Hello madam/sir,
We live in manikonda very bad curd.
Details here iam food specialist, i want to give feedback on our family sight on heritage milk and curd. Curd is bad and oily and contains oily. Please make sure before packing..., consequence of bad curd...
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R
R.Sindhu
Aug 3, 2021
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Regarding adulteration

Water content is more,
When kept floating on a surface, it quickly flows down transparently....
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A
ami7707
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Milk home delivery issue heritage

Address:hyderabad
Website:heritage

We had taken the milk subscription for heritage milk every alternate day. Since beginning the heritage supplier was delivering very late after 9 am and sometimes after 10 am. This was too late, but since last four days they completely stopped delivering us the milk. Now that we are contacting the numbers no one receives the phone. Still 100 packets worth 240 rs in total is pending from the heritage. The company is so flithy that they never...
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Address:Hyderabad, Andhra Pradesh, 500033

Heritage foods company produces milk with its least quality. When i drink tea with this milk gets lot of gastric problem. If i make curd with it, it gets creamy texture as they mix large quantity of milk powder. I think it only contains milk powder and water. We have to throw curd as it comes out ugly. I never buy heritage milk again. Owners should rethink on people's health as they are the main reason to spoil human health for its hormonal...
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S
SShetty S
from Bengaluru, Karnataka
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heritage milk

Address:560043

The product is not 100% milk and seems to be made from a chemical component. You can see the color of the milk and it looks bright white like a paint.

When we make tea, the tea doesnt taste well. We cant even think of drinking it as milk because it has a weird taste to it

We avoid as much as we can from buying this milk. But every time we buy it because no other milk is available, we see this issue.
br...
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M
moazzamh94
from Bengaluru, Karnataka
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milk adulteration in heritage milk bangalore

Address:560103

Caution!! Beware!! They may be selling adulterated synthetically prepared adulterated milk prepared from synthetic hazardous chemicals. I felt extreme vomiting and headache immediately after drinking heritage milk in bangalore. The synthetic chemicals that they may be using are extremely hazardous for kidney and liver. My neighbours in my society have also been constantly complaining about adulteration issue with heritage milk bangalore....
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Address:641004
Website:www.heritagefoods.in

Bought heritage special toned milk last week which is supposed to be used before 90 days from date of manufacture.
Date of manufacture was on 19.09.2016. It is also mentioned that, it is to be refrigerated once opened. But when I opened the pack for use on 20.10.2016, I found that it is spoiled. To be noted that it was stored in a cool dark place.

I usually buy cavins toned milk, which I use it even after 60 - 70 days...
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R
rbijj94
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exceeding MHR

Address:Hyderabad, Andhra Pradesh

Hi ! I found here (Bachupally) people are selling milk packets of Heritage for Rs.15 and the actual MRP is Rs.13. Many times we asked them to reduce the price which exceeds MRP. They are not bothered and still doing the same.
I request correspondig officials should respond on the same.

Thanks
Raghu...
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sowmya j
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Adulterated milk

Address:Bangalore, Karnataka

I happened ot use the Heritage milk whihc is priced at 10 Rs. While boiling the milk we felt the milk was adultrated as some creamy substance was sticking on the vessle. The milk was not spoilt. Seems like the milk was mage out of some powder. Kindly look into the same...
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