E regret to inform you that we have recently been disappointed with your sale and after sale service and also we would like to point out that the quality of your company's After Sale Service is extremely very very poor.
I purchased a Eclectic scooty (Hero Electric Optima) ( DL12GD1047) on July-22 from your dealership and i had faced product issue from first day of scooty purchased, Brand New scooty motor found defective with in 15-20 min after moved from your company showroom then you have return back my brand new stcooty after 15 days after repaired.
Now from last 2 months my New Eclectic scooty ( DL12GD1047) lying at your authorised dealer " Diva Ecogreen Khanpur delhi summitted on Oct-22 for replacment of right front side panel but till date it is pending for replace right front side panel and scooty lying with your Authorised Dealer.
After countinus followups with Authorised dealer they are still unable to return my scooty after replace the front right parnnel even they used my sctooty for his person used now my scooty both panels has defaced.
I look forward to settling this matter amicably and waiting for your reply with resolution to my problem. Was this information helpful? | 
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