Hero Electric — 2nd Battery problem discharge and wiring

Address:

Goa

I purchased two electric NYX models. One was in Jan 2021 and one was this month. The Jan 2021 model worked well upto last 2 month and then started giving battery problem. When one battery is completely drained and other one is put it shows discharge and does not work.

Same issue happened with other NYX. Dealer misbehaved with us saying that fault is ours. On call he admitted it's a defect from company side and rectified it. Yet again the same issue. Now I have to wait again 1 more week for the dealer person to come and service as local team unable to provide service.