Hero Electric — Battery exchange under warranty

Address:

NAI BASTI, JALALIPATTI, PAC, BHULLANPUR, VARANAS

I have given my bike (Hero Optima dual battery) on 1st of December and today it is 29 of December and till now the bike is not ready. They firstly said to take bike after 15 days but i didn't got any any response from them. I personally touched the service center in each of two alternative days but they replies that the battery will take more two days and we'll inform when the bike is ready.
Aditya hero electric, Varanasi, Uttar pradesh
I request you to kindly look into the matter and do the needful at the earliest.