Hero Electric — Battery replacement Hero Optima. Claim no. B000247

Dear Sir / Madam,

I am still waiting for the battery replacement of my two wheeler - Hero Optima. I am waiting for the replacement since December 2022.

How long will I have to wait for the battery replacement? Sorry to say but I am tired of the answers (from Customer care - ccare.[protected]@heroco.com) that the team is working on the battery replacement issue.

I expect an exact schedule for the battery replacement.

I once again request you to address the issue immediately.

The two wheeler was purchased from Indira agency Nashik.

Regards,

Ajinkya Joshi
Nashik, Maharashtra
[protected]@rediffmail.com