Hero Electric — Battery replacement of hero electric optima cx

Address:

Lucknow

My optima cx hero electric scooty stopped working in 1 year. There was a problem in battery. Since it was under warranty, we submitted it to kant auto sales, from where scooty was bought, for replacement. The battery submission date was 07.09.2023. Since there there has been a long wait fir my battery. The customer support initially filed complaint but now they are not picking up call. I am utterly disappointed with the hero electric services. Please resolve my issue as soon as possible.