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Hello
I own a hero electric e- bike bearing chasis no. MEPHEHPSB099L7141 bought on 08/10/2021from 4Aces MotoCorp India LLP, Guwahati, Assam .
From the day I bought this vehicle I have been facing issues as my cluster meter is not working. I had asked fr a home visit, the technicians visited and promised me a replacement but i am utterly disappointed as i have still now not received anything till date.
Apart from this, today as i was driving the scotty suddenly it got disbalanced and I fell down on the road and lost my senses . After I regained sense, which the nearby people helped me to found out that the front shock absorber broke apart . I could have died if the road would have been busy .
This sort of poor quality product is not expected from a reputed company like Hero . I am attaching relevent pictures against the damaged caused my invoice also.
I need a home visit within 48 hours of the complaint with proper explanation against the damage caused as i have no faith in the company anymore and driving this scotty would be like playing with fire . I need a refund or I will be compelled to take legal action against the company .
Regards
Smita Chakraborty Was this information helpful? | 
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