| Address: | haryana | | Website: | www.hero electric.in |
Hello Sir, I'm Shivlal Dhoot from Surat Gujarat. my mob.no. is [protected]. sir i have bought hero electric photon lp scooter from dealer name: Boss Auto Point. Add:- purushotam nagar, opp. shyam dham temple, Sarthana Jakat Naka, Varachha, Surat, Gujarat 395006 Mob.no.[protected]. sir I bought this bike and complete all the formality's of the scooter my rto number also came even my 2 emi also deducted now my issue is that i received faulty scooter or damage scooter which was laying with the dealer and they given to us yes at the time of purchase we seen the scooter it was look good in condition and in running also look like good condition so we decide to done the deal but problem started in just one month we went to dealer with scooter and ask him to check they said its fine we will check and we will revert you its past almost another month but till date we have not received our scooter and whenever we ask they reply to us we have sanded mail for parts to be installed in your scooter but need approval from hero electric and also keep telling us may be that parts are not available with the hero electric & when they send us we will replace it and get it repaired when i investigate more we came to know that they had given me faulty or damage scooter which was former customer was rejected regarding the same issue and they given to us I'm losing my patients and decided to take legal action because this scooter cost me 110000/- and from one month they keep with them in there showroom my emi is deducted my demand is I want new scooter against this faulty damage scooter and if my complaint not resolve soon I'll file legal complaint against this dealer and also file complaint against hero electric. Was this information helpful? | 
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