Hero Electric — Dealer Refused for under warranty service approval

Address:

uttar pradesh , bahraich

I have given my hero optima scooter for service on 19 of september 2022 in uttar pradesh bahraich echo electric vahan service centre . My scooter was under Warranty until 19 of November 2022 I asked for a battery and charger Warranty claim as it had issues. The service advisor whose name is govind trivedi treats me rudely and didn't not claim by Warranty Now he asked me to pay for replacing battery and charger.