Hero Electric — Facing battery backup problem and poor services

Address:

Viraj Automobiles, Panipat

I have purchased my Optima in last Feb2022 and i m facing many problems in this scooter.

very bad experience with this scooter.

Viraj Automobiles, Panipat services is very poor and talking behavior is not goods, no body attending right way.

battery backup problem after first service. then I have check my scooter again in viraj service center and after few days i have found my scooter very dirty condition and nobody's listening about this.
inside battery parts and covers not fit properly.

so that my experience is very bad for Hero electric and viraj Automobiles.

so give me some solutions and updates.

Thanks
Ashwani Kumar
+91-[protected]