Hero Electric — hero electric optima lead acid

Address:

600062

I have purchase here Electric Optima Lead Acid ( Electric Bike ) from Kolathur Branch Chennai Dealer on 10.10.2019 ( Invoice attached for ready reference )

My vehicle has no mileage no pickup and vehicle got startup problem ( unable to accelerate the vehicle )

When i contact the dealer they ask us to leave the vehicle at showroom but i am unable to drove the vehicle how could i do so

i have given email to company and got reply from customer care that you may call chennai engineer Mr. Mohan and still calling him

There is no response from dealer end nor chennai engineer end.

One of executive of PErambur called me and ask for service charge for site work.

kindly advise

for further queries please feel free to contact me on +91-[protected]

Complaint date is 28.11.2019 Current date is 02.12.2019